Company policy

Our commitment

We manage our clients' money. That requires integrity, transparency and care with their information. This policy sets out how we work and what clients, suppliers and team members can expect from us.

Integrity and anti-corruption

• We neither offer nor accept bribes, facilitation payments or undue advantages.
• We only accept courtesy gestures of symbolic value, and never during an open purchasing process.
• Anyone with a conflict of interest with a supplier declares it and steps away from that decision.
• If a supplier offers us any incentive, we inform the client.

Transparency with clients

• Every recommendation explains why a supplier was chosen: price, lead time, quality, risk and terms.
• Decisions and communications for each request are logged and the client can consult them.
• The client sets the limits of action and approves anything beyond them.

Responsible use of artificial intelligence

• AI agents work within the rules each client defines and never beyond them.
• Relevant decisions, such as awarding purchases above the limit or signing agreements, are made by a person.
• We review the agents' work and correct their mistakes. If something goes wrong, we take responsibility.
• We don't use one client's data to serve another.

Confidentiality and information security

• Each client's prices, suppliers, volumes and terms are confidential.
• Only the people who need the information for the request can access it.
• We apply technical and organisational measures to protect information against unauthorised access.
• Clients can retrieve and export their data whenever they need to.

Responsible suppliers

• We value suppliers' quality, reliability and legal, labour and environmental compliance.
• We give new and local suppliers the same opportunities as regular ones.
• We ask the suppliers we work with to respect these same principles.

Continuous improvement

We review this policy and our processes regularly, using what we learn from each request and from what clients and suppliers tell us.

Reporting a concern

If you notice conduct contrary to this policy, write to us at contacto [at] pruvori.com. We will treat your report confidentially and without retaliation.